From Slashdot: Ballmer Says iPod Users are Thieves

Ballmer is high. Microsoft has proven on many occasions that they have absolutely no understanding of the consumer market. Their one consumer success story, Xbox, wouldn't exist without Halo & Bungie, which as we all know was originally a Mac software company. Even then, Xbox is just another console, with no real innovation.

MS just doesn't do innovative consumer products, and never will.